SaaS Terms and Conditions for weareSpot.com
wearespot.com - Guru Recruitment Marketing Ltd (Trading as Spot)
Last updated: 01 June 2024
This Agreement governs the use of weareSpot.com’s SaaS services provided by Guru Recruitment Marketing Ltd (“Company”) to you, the customer (“Customer”). This document includes terms on warranties, liabilities, and usage. Any other terms in purchase orders or similar documents are void even if signed by both parties.
1. SaaS Services and Support
1.1 Service Provision: The Company will make reasonable efforts to provide the Services. Customers must register with an admin username and password.
1.2 Technical Support: The Company will provide reasonable technical support as detailed in section 9.
2. Restrictions and Responsibilities
2.1 Usage Restrictions: Customers must not:
- Reverse engineer or decompile the Services or related software.
- Modify or create derivative works from the Services or software.
- Use the Services for time-sharing or for the benefit of third parties.
- Remove proprietary notices or labels.
Customers are granted a non-exclusive, non-transferable license to use the software only during the term of the agreement.
2.2 Export Restrictions: Customers must not export the Services or related software in violation of laws or regulations.
2.3 Compliance and Indemnity: Customers must comply with Company policies and applicable laws. Customers will indemnify the Company against any damages or costs arising from violations of these terms or misuse of the Services.
2.4 Customer Responsibilities: Customers are responsible for obtaining necessary equipment and maintaining the security of their account, passwords, and files.
3. Confidentiality and Proprietary Rights
3.1 Proprietary Information: Both parties must protect each other’s confidential information and only use it as necessary for service performance. This obligation lasts for five years from disclosure.
3.2 Data Usage: The Company can use and disclose aggregated or de-identified data for improving services and other business purposes.
4. Payment of Fees
4.1 Fee Payment: Customers must pay the fees as described in the offer or on the Company's website. Additional fees may apply for usage beyond the agreed capacity. The Company reserves the right to change fees with 30 days’ notice.
4.2 Billing and Payment: Payments are due by the due date on the invoice, typically within 15 days. Unpaid amounts incur a 2% monthly finance charge and may lead to service termination. Customers are responsible for taxes related to the Services.
5. Term and Termination
5.1 Term: The Agreement lasts for the initial term specified in the order form and renews automatically unless terminated by either party before the current term ends. Termination requests via manual invoices must be made 30 days before the term ends.
5.2 Termination for Breach: Either party can terminate the Agreement for a material breach with notice. Customers must pay for services up to the termination date. The Company will keep customer data available for 30 days post-termination.
5.3 Termination Process: Terminate by emailing theteam@WeAreSpot.com or through the chatbot on the app or website.
6. Refunds
Refunds are not provided unless a critical, persistent, and unresolvable technical failure is proven. Evidence must be submitted for investigation.
7. Fair Use Policy
A fair use policy applies to ensure equitable usage across customers. Details are available on the Company’s website.
8. Warranty and Disclaimer
The Company will aim to maintain service quality but does not guarantee uninterrupted or error-free services. The services are provided "as is" without any implied warranties.
9. Limitation of Liability
The Company's liability is limited to the fees paid by the Customer in the 12 months preceding the incident. The Company is not liable for indirect, exemplary, incidental, special, or consequential damages.
10. Miscellaneous
Invalid provisions will be limited or removed without affecting the rest of the Agreement. The Agreement is non-transferable by the Customer without written consent from the Company. The Agreement is governed by UK law.
11. Support
Support is available by email on weekdays from 8:30 am to 6:30 pm CET, excluding national holidays. Contact support at theteam@weareSpot.com.
Our belief is that businesses should spend time connecting with talent not finding it. Our automated tools and processes eliminate lengthy search and resourcing activities to make this possible.
Contact
theteam@wearespot.com
©2024 - Spot. | All right reserved